Frequently Asked Questions

Where do you work?

Mashamba is based in Mallorca, Spain and we provide landscape and terrace design services across the island. We work on projects in a variety of locations, from coastal retreats to rural estates and city terraces, tailoring our designs to complement the unique character of each setting.

When is the best time to start a design?

Reach out to us as early as possible — even if the design process won’t start right away. As a boutique firm, we can only take on a limited number of projects each year, so securing your place on our schedule is essential.

For new builds, design is best done once most of the structure is built, allowing us to visualise the space properly. Garden installations can be done in all but the hottest months and outdoor living designs can be completed year-round.

What’s the general process?

We start with a quick phone call to ensure we’re the right fit for your project. From there, the process typically follows these steps:

STEP 1 — SITE MEETING
We visit your property to discuss your ideas, vision and how you’d like to use the space.

STEP 2 — DESIGN FEE PROPOSAL
Based on our site meeting, we prepare a customised fee for the design portion of the project. Once approved, we begin designing your garden.

STEP 3 — DESIGN CONCEPT
We make detailed drawings of your garden, incorporate your feedback and deliver a project plan, plant portfolio and garden specification.

STEP 4 - GARDEN INSTALLATION QUOTE
Once the garden design is approved, we provide a fully itemised quote for the garden installation.

STEP 5 — FINAL APPROVAL & INSTALL
With everything agreed upon, we move forward with installing your garden.

How long does the process take?

The design process typically takes about two to three months, followed by approximately two to three months for installation.

Do you install the garden?

Yes, Mashamba is a full-service garden design company. We not only design your dream garden but manage every aspect of the installation, including irrigation and planting. Our hands-on approach ensures a seamless process, high-quality craftsmanship and complete peace of mind.

Do you maintain the garden?

We provide maintenance for the first four critical months to ensure your garden establishes properly. After that, we recommend trusted local maintenance teams who uphold our high standards of care.

Does my garden come with a warranty?

Yes! If you hire a maintenance team we recommend — ensuring your garden receives proper care — we offer a one-year guarantee on the installation.

How long will it take my garden to mature?

Your garden will begin to take shape in the first six months, look great in one year and WOW you in year two.

How should I prepare for our first meeting?

Read our Six Questions to Ask Landscape Designers and consider the following to help clarify your vision for the garden:

YOUR DESIGN PREFERENCES — Have an idea of gardens styles you like and any must-have features or plants. Inspirational photos are always welcome.

SCOPE & BUDGET — Consider the scale of landscaping you want and the investment you're comfortable with. If you're unsure what a suitable budget looks like, we're happy to guide you.

PROPERTY PLANS — If available, bring any topographical plans, architectural drawings or ground floor layouts, especially for terrace designs.

Still have questions? We are here to help so please get in touch.